Mobile / Live
These legal terms set out how d9d9com operates, what you can expect from us, and what we ask of you. Access to the platform depends on local law and is available only where local regulations permit.
Our legal framework governs how your account is created, maintained, and closed. Every transaction processed through your account — whether a Maya transfer, an InstaPay deposit, or a PESONet withdrawal — is subject to these terms. We apply this policy consistently across all payment rails available on the platform. Eligibility to use d9d9com depends on the laws of your jurisdiction. We do not make representations about whether access is lawful in any specific location; that determination rests with you. If local law restricts or prohibits participation, those restrictions take precedence. We retain the right to update these terms. When changes are made, the revised version is published on this page with an updated effective date. Continued use of your account after a change has been published constitutes acceptance of the revised terms. If you disagree with an update, you may close your account by contacting our support team. Records of your transactions, account activity, and any correspondence with us are held in accordance with our data retention schedule, which is summarised further down this page.
Not every action on the platform falls under the same clause. This section maps the four main areas so you know exactly where each term applies — and where it stops.
Terms governing login, identity verification, and account suspension apply from the moment you create an account. These rules cover every session, whether you access the platform on a mobile browser or a desktop device.
Any movement of funds — deposits via Maya or InstaPay, withdrawals through PESONet, or internal wallet transfers — falls within the transactional terms. Limits and verification steps are shown inside your account dashboard after login.
Game content, sports market data, odds displays, and all material presented on the platform are owned by or licensed to us. You may not reproduce, redistribute, or commercially exploit any part of that content without our written permission.
Links to external sites, payment processors, and studio content providers operate under their own terms. We are not responsible for the policies or practices of any third party, and these legal terms do not extend to them.
You hold several concrete rights in relation to your account and the data we hold about it. Reviewing your transaction history is straightforward: log in, navigate to the account wallet section, and the full record of deposits, withdrawals, and transfers is displayed there — including any InstaPay or PESONet movements. If a detail in your account profile is incorrect, you can update most fields directly from the account settings page; for fields locked after verification, raise a correction request through our support channel. Queries about how your data is stored or used should be submitted in writing via the contact method listed in the support section of this page. We aim to acknowledge written policy queries within a reasonable period and will route your request to the appropriate team. Closure requests are also handled through support; once processed, your data is handled in line with our retention schedule.
Your full transaction history — including Maya deposits and PESONet withdrawals — is available inside the account wallet section after login. No separate request is needed to view standard account activity.
Editable profile fields can be updated directly in account settings. For verified fields that are locked, submit a correction request through support with the details you want changed.
Written questions about data use, retention, or these terms can be submitted via the support contact path shown below. We route policy queries to the appropriate team and follow up with a written response.
Contact support to initiate account closure. We will confirm the request, complete any outstanding transaction settlements, and process the closure in line with these terms.
If these terms raise a question you cannot resolve through your account dashboard, the paths below connect you directly to the team that handles policy, account, and data matters.
Open the live chat widget from any page on the platform to reach the support team. For policy-specific queries, describe the clause or section in question so the agent can route your message correctly.
Send written policy queries, data requests, or correction notices to our support email address listed in the contact section of your account. Email is the preferred channel for formal requests that require a documented response.
Many policy actions — including reviewing transaction records and updating account details — can be initiated directly from the account dashboard after login, without contacting support.
We handle account data with a clear set of practices that you can verify through the contact paths listed on this page. No claim here is abstract; each one points to a step you can check.
information — including identity details submitted during verification and payment records from Maya, InstaPay, or PESONet transactions — is stored securely and used only for account operation, verification, and legal compliance. We do not sell account data to third parties.
We use cookies to maintain your login session, remember display preferences, and collect aggregate usage data. The cookie notice shown on your first visit lets you manage non-essential cookies. Functional cookies required for login cannot be disabled without ending your session.
Access to your account is protected by the credentials you set at registration. We recommend using a unique password not shared with other services. If you believe your account has been accessed without your authorisation, contact support immediately through live chat or email.
Account and transaction records are retained for the period required by applicable law, then deleted or anonymised. To request details of what we hold or to ask about the retention period for your specific data, submit a written request through the email support path.
Below are the questions we receive most often about this policy — covering rights, data, account access, and how to reach us when something is unclear.
These terms apply to anyone who creates an account on d9d9com. Access is conditional on local law and is available only where regulations in your jurisdiction permit. By using the platform, you confirm that you have reviewed these terms and that access is lawful where you are located.
Submit a written data request through the email support channel listed in the contact section of your account. We will identify the data held, confirm the retention period that applies, and respond in writing. Transaction records are also directly viewable in the account wallet section after login.
Editable fields in your account settings can be updated directly. Fields locked following identity verification require a correction request submitted through support, along with the accurate details you want recorded. We will confirm when the correction has been processed.
When we update these terms, the revised version is published on this page with an updated effective date. Continuing to use your account after the revision is published means you accept the updated terms. If you do not accept a change, contact support to close your account before the change takes effect.
Yes. Any deposit or withdrawal processed through your account — including Maya transfers, InstaPay deposits, and PESONet withdrawals — falls within the transactional section of these terms. Specific limits and verification steps are shown inside your account dashboard after login.
Contact the support team via live chat or email to initiate closure. We will confirm the request, settle any outstanding transactions, and process the closure. Your data is then handled according to our retention schedule, which you can request details of through the email support path.